What this covers
Information you send through Sileon’s website.
This page describes the handling of contact information submitted directly through forms, email or phone, and how the site measures visits.
01
Information you provide
When you submit a growth audit, contact form or other inquiry, Sileon may receive details such as your name, business, website, email address, phone number and the information you include in the message. Some forms also send, automatically, the page the form was on, the website that referred you and any campaign tags in the link (such as utm_source), so I can tell which marketing produced the inquiry. To do that, the site remembers the first page you visited and how you arrived, in your own browser’s local storage for up to 90 days, and adds it when you submit a form. When you send a form, a short marker with no contact details is kept in your browser’s session storage so the thank-you page can count the request once; it is deleted when that page loads.
02
How it is used
Submitted information is used to respond to the inquiry, evaluate the requested work, communicate about an engagement, provide support and maintain ordinary business records.
03
Service providers
The website and forms rely on third-party infrastructure needed to host the site, deliver form submissions and operate normal business communications. Those providers may process information as part of providing those services. Sileon currently uses Netlify to host and process website forms and may use Google reCAPTCHA on lead forms to reduce automated spam and abuse, and Google Analytics to measure how the site is used (see Site analytics below).
04
No sale of submitted information
Sileon does not sell the contact information you submit through the website. Information may be disclosed when reasonably necessary to operate the service, comply with law, protect rights or complete a business transaction.
05
Site analytics
Sileon uses Google Analytics to see how the site is used: pages viewed, the website or campaign link that brought you, general device, browser and approximate location, and actions such as sending a form or tapping a phone, text, email or booking link. Google Analytics sets two first-party cookies (_ga and one starting with _ga_) that recognize a returning browser and expire two years after your last visit. Form contents, names, email addresses and phone numbers are not sent to Google Analytics. Google states that Google Analytics 4 does not log or store IP addresses. Sileon keeps detailed analytics data for 14 months.
06
Your choices
You can block or clear cookies and site storage in your browser settings, or install Google’s opt-out browser add-on. Google explains how it uses information from sites that use its services.